Jump to content
Charmius Casino Logo

Charmius Casino Responsible Gaming Tools

Setting a deposit or loss limit takes a few minutes inside your account and helps keep play within your own budget. Charmius Casino Australia also offers cooling-off periods and self-exclusion for players who need a longer break, available to account holders aged 18 and over.

Claim AUD2,000 + 100 FS

Responsible gambling tools at Charmius

We make a set of account controls available to every player on Charmius Casino Australia, so that play stays within limits you choose yourself. These include deposit limits, loss limits, session reminders, a cooling-off period and full self-exclusion. Each tool is designed to give you a practical way to pause or restrict play without closing your account permanently, except in the case of self-exclusion.

Who can use these tools

Accounts with us are open to players aged 18 and over, and the same age requirement applies to anyone using our responsible gambling settings. Before a withdrawal is processed, verification of identity is required, which also means any limit or exclusion request is tied to a confirmed account rather than an anonymous session.

If you want to pause play for a short period, a cooling-off setting temporarily blocks access to your account. For longer breaks, self-exclusion removes account access for an extended period. Both options sit alongside deposit and loss limits, which cap the amount you can add or lose over a set timeframe, and session reminders, which prompt you at intervals during play.

Overview of available controls

The tools below are the ones we provide for managing play on your own terms.

ToolWhat it does
Deposit limitsCaps how much can be added to your account over a chosen period
Loss limitsCaps how much can be lost over a chosen period
Session remindersPrompts you with time-played notices during a session
Cooling-offTemporarily blocks account access for a short break
Self-exclusionRemoves account access for an extended period

Together these give players a choice between a short pause and a longer, firmer break from play.

How to set a limit or request a break

Putting a control in place is a straightforward process through your account or our support team.

  1. Sign in to your account to review current settings, or use our account access options if you need help logging in
  2. Decide which control fits your situation: a deposit limit, a loss limit, session reminders, cooling-off or self-exclusion
  3. Contact our support team through live chat or email at support@mail.charmius.app, available 24/7, to apply or adjust the setting
  4. Confirm your identity if requested, since verification is required before any withdrawal is processed

Because support is reachable around the clock, a limit or exclusion request does not need to wait for office hours.

Getting help and staying in control

Our support team is available 24/7 through live chat and email for anything related to account controls, including setting or removing a limit. We also recommend reviewing the full scope of what we offer, from the welcome bonus terms to the games available in the casino section, so that any decision about play is made with a clear picture of the account.

Verification of identity is required before withdrawals are processed, which means self-exclusion and limit requests are always linked to a confirmed, single account rather than something that can be reset by opening a new one under different details. Playing with us is restricted to those aged 18 and over, and we ask every player to treat deposit and loss limits as a genuine budget, not a target.

For a broader look at how our account, payments and support fit together, our overview page covers the full set of features and the limits that apply across them.

Claim AUD2,000 + 100 FS

Reading time 3 min — Last reviewed Oct 8, 2026