Withdrawal and Responsible Play Terms
Once verification checks are complete, withdrawals are normally processed within 5 working days, though the payment provider used may add further time on top of our own processing window. These terms apply across every supported account currency, and players can check which currencies we support on our accepted currencies page before funding an account.
Our terms also set out the responsible play tools available to account holders, including deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion. Players can request any of these tools directly through their account settings, and once a limit or exclusion period is set, our terms require it to be honoured for the full duration chosen.
We ask every player to read the full terms before depositing, since conditions covering deposits, bonus funds and withdrawals are reviewed and updated from time to time, and the version published on our site at the time of a transaction is the one that applies to that transaction.